Where to Find the Log Files of Foneazy Software

by Foneazy Updated On Jul 5, 2023 Published On May 17, 2022 Help

Foneazy technical support may ask you to send the product logs in order to troubleshoot issues when using Foneazy programs.

To get the logs on a Mac computer:

Step 1. Please go to the application menu bar of the product you in the upper-left corner, then choose Support > Open log folder.

get the logs on a Mac computer

Step 2. Then compress all the files in the log folder and send to the technical support.

compress all the files

To get the logs on a Windows computer:

Step 1. Navigate to the menu of product in the upper right corner of the software.

Step 2. Go to Support > Open log folder.

get the logs on a Windows Computer

Step 3. Next, you will find the log folder.

the log folder

Step 4. Please compress all the files in the log folder and send them to our technical support email: [email protected].

compress all the files

Foneazy
As experts in managing iOS and Android devices, the entire Foneazy team has noticed the increased need for better support for iPhone and Android usage. This prompted the creation of our own, widely used Foneazy iPhone and Android software suite.
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