4 Ways to Remove ManageEngine MDM

by J. Robertson Macaulay D. Young Updated On May 25, 2024 Published On Mar 13, 2023 Basic iPhone Tips Ideal for Newbies

You've purchased a used iPhone or iPad, and upon starting up the device, it prompts you for the ManageEngine MDM lock username and password. This indicates that the iOS devices you've acquired are equipped with a remote management lock, restricting access to certain device functions.

In the following text, I'll guide you through the process of easily removing the ManageEngine lock from your device.

What is ManageEngine?

ManageEngine is an MDM (Mobile Device Management) solution designed to safeguard corporate data and streamline device management by connecting multiple corporate devices to the same MDM server.

When a ManageEngine MDM configuration profile is installed on your device, it grants administrators access to various device functions. These configuration profiles, which are XML files, can modify device settings such as passcodes, WiFi settings, email accounts, and more. Additionally, administrators can utilize the remote management tool to erase private data or restore the device to factory settings.

While there are numerous benefits to using an MDM tool for managing iPhone, iPad, and macOS devices, including centralized file management for organizations, it can pose challenges for users who prefer not to grant access to their devices.

Why Remove ManageEngine MDM?

Change in Device Ownership

If a device was used for work but is now owned personally, you may want to remove the ManageEngine MDM profile to switch the device to personal use.

Second-Hand Device with ManageEngine

If you buy a second-hand device that still has ManageEngine enrolled, removing the MDM profile may be needed to unlink the device from the organization's supervision system.

Remove ManageEngine MDM Using Admin Panel

If you can contact the administrator who installed ManageEngine on your device and they are willing to help you remove it, then you can have them log in to the Admin control panel of ManageEngine to un-enroll ManageEngine from your device. Here's how:

  1. Go to Enrollment on the web portal.
  2. Toggle to the Enrollment tab.
  3. Choose the Search option, then search for the device's known features to find it (username, device name, etc.).
  4. Click on the Action button and then choose Remove Device.
  5. Click OK in the confirming dialog box that appears.

Remove ManageEngine Using Admin Panel

If there are connectivity problems and the agent app is hidden on the device, the device will become unmanaged from the MDM server, and you won't be able to remove the MDM agent using the instructions above. In such cases, you will need to unhide the app and then delete it.

Remove ManageEngine MDM from iPhone Settings

If your iPhone hasn't been set as non-removable from the user, there is a chance that you can remove the ManageEngine MDM profile directly from the settings on your device:

Here is a step-by-step guide to removing ManageEngine on an iPhone or iPad:

Step 1: Open the Settings app on your device and navigate to General > VPN & Device Management.

VPN & Device Management

Step 2: Locate the profile associated with the MDM configuration and tap on it.

Locate the profile

Step 3: Tap on the Remove Management option.

Remove Management

Step 4: Enter the device passcode when prompted.

Enter the device passcode

Remove ManageEngine MDM Using iPhone MDM Bypass Tool

If you're unable to contact the administrator to bypass ManageEngine or couldn't remove ManageEngine MDM profile from settings, Unlockit iPhone is the solution you're looking for. It's an iOS unlocking tool designed to remove the ManageEngine MDM from your iPhone or iPad without requiring a password.

This tool effectively removes MDM configuration profiles or bypasses the remote management screen on any version of iPad and iPhone. With its user-friendly interface, it only takes a few minutes to complete the process.

Features of Unlockit iPhone:

  • Bypass any remote management lock on iPad and iPhone with a single click.
  • Remove ManageEngine MDM profile or any other MDM configuration profile from iOS devices.
  • Bypass remote management profile without the need for a username and password.
  • Supports all iOS devices, including the latest version of the iPhone 15.
  • Bypasses Apple ID, screen time lock, and screen lock.

Follow the instructions below to remove or bypass ManageEngine with Unlockit iPhone:

Step 1: Download and install Unlockit iPhone on your computer.

Step 2: Run the program and select the 'Bypass MDM Lock' unlock mode option from the main menu.

launch Unlockit iPhone

Step 3: Connect your iPhone or iPad to the computer using a USB cable.

connect your iOS device to the computer

Step 4: Click the Start button, and Unlockit iPhone will now initiate the process to bypass the MDM remote management lock from your iPhone or iPad.

start to bypass the MDM lock

Step 5: Wait for a few seconds for the process to be completed. You can then start using your iPhone and iPad without any limitations.

MDM lock bypassed

Remove ManageEngine MDM from Android Device

Here are the steps to uninstall the ManageEngine MDM agent from your Android devices:

  1. Open the Settings app on the managed mobile device.
  2. Navigate to the Security section.
  3. Select and disable Device Administrator.
  4. Go to the Applications section under Settings.
  5. Find and select ManageEngine Mobile Device Management Plus, then remove the MDM agent.

If the device is no longer managed by the MDM server and the agent app is hidden on the device, you won't be able to uninstall the MDM agent using the steps above. To solve this, you'll need to unhide the app first and then remove it.

Here's how to unhide the ManageEngineMDM app on your Android device, according to ManageEngine:

  • On your mobile device, open the URL memdm://open.
  • Click on the link labeled "OPEN" to make the ME MDM app visible on the device.

Conclusion

ManageEngine MDM is utilized to ensure that employees adhere to constraints and rules when using company-owned devices. However, if the device is no longer owned by the company, these restrictions may affect daily usage. By following the instructions mentioned above, you would have successfully removed the ManageEngine profile from your device and regained control of it.

J. Robertson Macaulay D. Young

Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.

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