New iPhone Stuck on Restore from iCloud? How to Troubleshoot

by Maggie Mueller Updated On Sep 9, 2024 Published On Sep 6, 2024 Basic iPhone Tips Ideal for Newbies

One of the most important steps when setting up a new iPhone is restoring data from an iCloud backup. Usually, this process is simple: you just connect the device to a Wi-Fi network and sign in to your iCloud account. However, some users report getting stuck on the "Restore from iCloud" part of the setup process for hours on their new iPhones.

If this has been your experience, don't worry. This article will show you several ways to resolve this issue and restore data to your device smoothly.

Why is My New iPhone Stuck at "Restore from iCloud"?

Before we explore the solutions, it's important to understand some of the reasons this problem occurs. By identifying the cause, you can take steps to avoid it in the future. Here are some of the most common reasons why your iPhone may be stuck on "Restore from iCloud":

  • Your iCloud backup may contain large files that take a long time to download.
  • Your device may not have enough storage space to hold all the files in the iCloud backup you're trying to restore.
  • A poor internet connection can significantly slow down the download of files from iCloud servers.
  • Your device's software may not be up to date. Your iPhone needs to be running iOS 16 or later for iCloud processes to function properly.
  • The iCloud servers could be temporarily unavailable. iCloud servers sometimes experience glitches that make it difficult for your device to connect to them. You can check the status of the servers on the Apple System Status page.

New iPhone Stuck on Restore from iCloud

Solutions to Solve New iPhone Stuck on Restore from iCloud

1. Exit the Restore Screen via a Force Restart

If your device is stuck and nothing seems to get you out of the restore screen, a force restart can help reboot the device. Here's how to force restart your iPhone:

For iPhone 8 and Later: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until the Apple logo appears on the screen.

Force Restart iPhone 12

For iPhone 7 and 7 Plus: Press and hold both the Volume Down and Side buttons simultaneously. Keep holding them until the Apple logo appears.

Force Restart iPhone 7

For iPhone 6s or Earlier: Press and hold both the Side and Home buttons at the same time. Release both buttons when the Apple logo flashes on the screen.

Force Restart iPhone 6S

2. Check Your Internet Connection

A poor internet connection is one of the main reasons your device may get stuck on the restore screen. A weak connection can significantly slow down the download process.

Depending on the size of the backup and the speed of your network, the progress bar may take anywhere from a few minutes to an hour to fill.

Make sure that your iPhone is connected to a strong network. You can try moving your new iPhone closer to the Wi-Fi router, restarting the router, or connecting to a different network.

moving your device closer to the Wi-Fi router

3. Check the iCloud System Status and Try Again

Since the issue could be with iCloud servers, it's worth checking the iCloud system status to confirm. Visit the Apple System Status page and look for a green dot next to iCloud Backup, Apple ID, and iCloud Account & Sign In. If you don't see a green dot, these services may be under maintenance. In that case, you'll need to wait for Apple to resolve the issue.

Check the Status of Apple Servers

4. Choose "Don't Transfer Data & Apps" During Setup

If you wan to use your new iPhone in no time, you can bypass the issue by choosing to set up your iPhone without transferring your data and apps during the initial setup. Once the device is set up, you can sign in to your iCloud account to retrieve your photos, documents, messages, and apps manually.

Select Don't Transfer Anything During Setup

5. Restore Your Device From a Backup on Your Computer

If your new iPhone is still stuck on restoring from iCloud after several attempts, and you have a backup of your data on your computer, there is an alternative way to avoid the device being stuck in the iCloud restore process by restoring your device from this backup using iTunes or Finder. Here's how:

  1. Open Finder (on macOS) or the Apple Devices App (on Windows). If your Mac is running macOS Mojave or earlier, or if you're using a PC without the Apple Devices App, you can use iTunes.
  2. Connect your iPhone to the computer using a USB cable.
  3. Select your iPhone when it appears in Finder, the sidebar in the Apple Devices App, or the iTunes window.
  4. Click on "Restore Backup" and select the most recent backup from the list. The backups are dated for reference.
  5. Click "Restore" and keep your iPhone connected to the computer until the process completes and your iPhone syncs.

Restore Your Device From a Backup on Your Computer

Conclusion

Setting up a new iPhone is usually a straightforward process, but due to the reasons discussed above, it can sometimes get stuck on the restore screen. We hope these solutions will help you resolve the issue and get back to enjoying your iOS device and all its features and functions.

Maggie Mueller
Meet Maggie Mueller, a seasoned technical writer whose passion for technology is matched only by her commitment to helping others navigate the digital landscape. With an infectious enthusiasm for unraveling the complexities of iOS, Android devices, and software, Maggie is your friendly guide in the world of tech, providing clear, concise, and accurate insights.
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