No Option To Remove MDM Profile? Here's What To Do!

by J. Robertson Macaulay D. Young Updated On Apr 30, 2024 Published On Sep 5, 2023 Basic iPhone Tips Ideal for Newbies

Tired of your device being restricted by an MDM profile? Well, if you no longer work for the organization or acquired it from someone who did, it's time to remove the MDM profile and use your device to its full potential.

However, what do you do if you find there isn't an option for you to remove the MDM file? Fret not, because in this guide, we will show you: why there is no option to remove the MDM profile, how the administrator makes the MDM profile non-removable, and how to remove the MDM profile if there is no option from settings.

Let's get to it so you can start using your device the way you want to!

Why There is No Option to Remove MDM Profile?

There are a few reasons why you might not be able to find the option to remove MDM profile from settings on your device:

Administrator's Control

The main reason there isn't an option to remove the MDM profile is that the IT department, which enrolled the MDM on your device, has configured a setting called "Locked enrollment" to "Yes" in the Apple enrollment profile. This setting essentially restricts users from removing the MDM profile from settings on their iPhones.

You May Be Looking in the Wrong Place 

Another possibility is that you may be looking in the wrong place to find the option to remove the MDM profile. It should be located under Settings > General > VPN & Device Management on your iPhone.

Why There is No Option to Remove MDM Profile

How to Make the MDM Profile Non-Removable?

Apple allows you to make an MDM (Mobile Device Management) profile non-removable on iOS devices, but certain conditions must be met:

  1. Device Enrollment: The device should be enrolled through the Apple Device Enrollment Program (DEP) or added to DEP using Apple Configurator.
  2. Provisional Period: If the device was added to DEP via Apple Configurator, there's a 30-day provisional period during which users can still remove the MDM profile.

To configure a non-removable MDM profile using Apple DEP:

  1. Log in to the MDM portal.
  2. Navigate to Admin > Apple Business/School Manager > Apple DEP.
  3. Select DEP Configuration Profiles.
  4. Click on the Default DEP profile or Configure DEP profile to create a new one.
  5. Uncheck the option that says "Allow MDM profile removal," and then click Save. Once the configuration profile is saved, you should associate it with the enrolled iOS devices:
  6. Navigate to Admin > Apple Business/School Manager > Apple DEP.
  7. Select DEP Devices, and choose the device(s) you want to associate with the DEP profile.
  8. Click the Associate DEP Profile button at the top. Search for the configuration profile you just created and click on Assign.

What happens on the device's end? The option to remove MDM profiles from the device can usually be found under Settings > General > VPN & Device Management. To delete a profile, users typically click on the profile and select Remove Management.

Allow MDM profile removal

On the device's end, the option to remove MDM profiles is typically found under Settings > General > VPN & Device Management. Users can delete a profile by clicking on it and selecting "Remove Management."

However, when you apply the configuration to make the MDM profile non-removable, this option will no longer be available to the user.

No Option to Remove MDM Profile? How to Solve?

Remove Non-Removable MDM Profile via Unlockit iPhone

Unlockit iPhone is a highly recommended solution for addressing the issue of not having the option to remove an MDM (Mobile Device Management) profile. This tool not only allows you to bypass the MDM profile without needing a passcode but also enables you to bypass the Remote Management on your iPhone and iPad. It's fully compatible with the latest iOS version, including iOS 17.

Here are the steps to use Unlockit iPhone to solve the "no option to remove MDM profile" problem:

Step 1. Install Unlockit iPhone on Your Computer 

Ensure that you have successfully installed Unlockit iPhone on your computer. Run the program and then click on the "Bypass MDM Lock" option.

launch Unlockit iPhone

Step 2. Connect Your iPhone 

Connect your iPhone to your computer via a USB cable.

connect your iOS device to the computer

Step 3. MDM Bypass Process

Once Unlockit iPhone detects your iPhone, click on the "Start" button. The program will begin bypassing the MDM lock. Please be patient and allow the software to complete its work.

 MDM Bypass Process

Step 4. Successful Removal

Once you see a screen confirming the successful removal of the MDM profile, it means the task is complete. Unlockit iPhone offers an effective way to resolve MDM profile issues on your iOS device, ensuring that you can manage your device more freely.

MDM lock Successful Removal

Pros:

  • Whether you are locked out of the Remote Management screen or your device is supervised by the MDM profile, Unlockit is ready to help you get around it.
  • Removes numerous iPhone screen locks, including screen time, passcode lock, and bypassing Apple ID on iPhone/iPad.
  • Compatible with all iOS versions and iPhone models.
  • Easy to use.

Cons:

  • It is not free to use.

Remove MDM from iPhone via Jailbreaking

If your iOS device is equipped with older chips like A9, A10, or A11, you may consider jailbreaking it to remove the MDM restrictions. Removing MDM from your iPhone via jailbreaking is a procedure that involves bypassing the software limitations set by Apple on iOS devices.

By jailbreaking your device, you can delve into the device's file system and install third-party applications not typically found on the App Store, thereby bypassing MDM restrictions. Here's how to do it:

Step 1: Install "Filza" and Jailbreak Your iPhone

Begin by installing a "Filza" file manager and performing the jailbreaking process on your iPhone.

Step 2: Use "Filza" to Navigate to a Specific Directory

Inside "Filza," navigate to the following directory: /var/containers/Shared/systemgroup.com.apple.configurationprofiles/Library/ConfigurationProfiles/

Step 3: Locate and Delete "MDM" Files

Locate and delete the "MDM" files in the directory mentioned above. Exercise caution to avoid deleting any other crucial system files.

Step 4: Restart Your iPhone or iPad

After deleting the MDM files, restart your iPhone or iPad to ensure that the changes take effect.

Remove MDM from iPhone via Jailbreaking

Pros:

  • Jailbreaking allows you to eliminate any restrictions enforced by MDM, providing you with full control over your iPhone or iPad.
  • You can enjoy a wide range of applications and customizations not available through the official App Store, expanding the capabilities of your device.

Cons:

  • The process is quite complex and only applicable to devices with older chips like A9, A10, or A11. It won't work for newer iPhone and iPad models with advanced chips.
  • Some jailbroken apps and tweaks might run continuously in the background, potentially consuming more battery power than usual.
  • Jailbreaking permits the installation of unverified third-party apps that may pose risks to your data and privacy.
  • Errors during jailbreaking or accidental deletion of critical files can result in data loss or render your device inoperable.

By Contacting the IT Department

Another method for removing the MDM profile from your iPhone involves contacting the IT department of the organization that enrolled your device in the MDM program. They can assist in removing the profile. However, if this isn't possible for any reason, you can follow these steps:

  1. Sign in to the Endpoint Manager admin center.
  2. Navigate to Devices > All Devices and select the specific device you want to address.
  3. Choose the option to Remove device. After completing these steps, you'll be able to remove the MDM profile.

Contact the IT Department

Pros:

  • It is free to use.
  • It can help you remove the MDM profile permanently.

Cons:

  • It only works if you're able to obtain assistance from the IT department.

FAQs

Will I lose previous data If I remove MDM?

No need to worry! Removing the MDM (Mobile Device Management) profile via the device's Settings only removes the profile itself, so there won't be any data loss. Similarly, using Unlockit iPhone to remove the MDM profile should also keep your data intact as much as possible.

However, if you want to ensure the safest possible process, it's a good idea to back up your iPhone before proceeding with the removal. This backup can provide extra protection for your data in case anything unexpected happens during the MDM removal process.

Does "Erase All Content and Settings" remove an MDM profile?

Actually, the 'Settings > General > Reset > Erase All Content and Settings' option simply resets your phone to its factory settings, erasing all your data and settings. It will not help you with the MDM profile removal.

To eliminate the MDM restriction, you can follow the method mentioned earlier using Unlockit iPhone. It's just one of the steps you should take before bypassing the MDM solution. The good news is that you can remove MDM without losing your data.

To Conclude

Although there may be many ways to remove the MDM profile from your device, using a professional tool like Unlockit iPhone is the best option. First, it doesn't require you to rely on the administration or IT department.

Similarly, you don't have to jailbreak your device and expose it to external threats. With a professional bypass tool, you can easily get rid of the MDM profile while protecting your device and its data. I would choose Unlockit iPhone, would you?

J. Robertson Macaulay D. Young

Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.

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