Mobile Device Management tools like MobileIron are designed to give a school or organization the ability to control or monitor devices that they own. This makes it easier for the organization to push updates to the device, restrict certain types of content, and even limit how an employee can use the device.
In this article, we will discuss what MobileIron is and how it works. Additionally, we'll show you how to remove MobileIron from your device if it is being managed by the service.
MobileIron mobile device management (MDM) allows you to monitor, secure, and control any corporate or employee-owned mobile device. It is used by numerous organizations to manage and secure mobile devices, including iOS devices.
The platform allows the organization to provide corporate resources to their employees, including company email and apps specific to the organization. Additionally, the program can remotely update the devices the company owns and provide company-wide notifications to the device.
MobileIron can track non-personal data on the device, including the carrier and country, IMEI number, phone number, and MAC address. However, it cannot track or view your photos, videos, contacts, or phone activity such as calls.
Feature/Functionality |
Can the MobileIron Administrator view? |
Notes |
Corporate email |
No |
Not through MobileIron |
Personal email |
No |
|
Texts |
No |
|
Photos |
No |
|
Videos |
No |
|
Voicemail |
No |
|
Phone activity (numbers called, duration, etc.) |
No |
|
Web browsing activity |
No |
|
Apps on the device |
Yes; see notes |
All Apps on Android (Due to OS limitation) |
Location |
Yes; see notes |
|
User Name |
Yes; not configurable |
|
User email address |
Yes; not configurable |
From Partners Active Directory |
Phone Number |
Yes; not configurable |
From device (cellular devices only) |
Device type and model |
Yes; not configurable |
From device |
OS and version |
Yes; not configurable |
From device |
Status |
Yes; not configurable |
Status in MobileIron: Pending registration, verified, active, wiped |
Last Check-in |
Yes; not configurable |
Date/time the device last checked in with the VSP |
Employee- or Company-owned |
Yes; not configurable |
Input by admin or user during registration |
Operator/Carrier |
Yes; not configurable |
From device |
Date/Time Registered |
Yes; not configurable |
From device and VSP |
IMEI |
Yes; not configurable |
From device |
Serial number |
Yes; not configurable |
From device |
WiFi MAC address |
Yes; not configurable |
From device |
Used/available RAM |
Yes; not configurable |
From device |
Used/available storage |
Yes; not configurable |
From device |
Device id |
Yes; not configurable |
Android only; from device |
Source: What the MobileIron administrator can view on your device
For personally-owned iOS devices, the MobileIron Administrator can only view business-related apps installed through the enterprise app store. Personal apps installed on your device are inaccessible to the Administrator.
Conversely, the Administrator can see all apps installed on Android devices and corporate-owned and purchased iOS devices. It is essential for MobileIron to recognize the apps on your device so that company policies can be enforced.
No, MobileIron cannot access your Photos, Calls, Browsing History, or Text Messages. This applies to both personally owned iOS devices and corporate-owned devices.
It's important to know that the MobileIron Administrator cannot see where your personal iOS or Android device is located.
However, for corporate-owned devices, if you report it stolen or lost and have enabled location services, the MobileIron Admin can track the device's location using GPS.
While MobileIron doesn't have access to your personal files and data, you may still consider it a privacy concern.
To remove MobileIron or any other Mobile Device Management (MDM) software from your iPhone, you may need to enter the admin password used for device management. However, if you don't have access to the admin or the password, you'll require the assistance of an MDM removal tool.
There are several tools available in the market that can remove MDM management from your device, even if you don't have the password. Read this guide to learn how to use one of these tools to remove MobileIron MDM management from your iOS device.
Companies utilize tools like MobileIron to manage various aspects of the devices they own. However, having a supervised device can be inconvenient for the device owner, especially if they are unaware of the data being monitored.
The good news is, there are various methods to remove MDM management from your device, with the most effective option being a third-party tool specifically designed for this purpose.
Mako is a technical writer with a passion for all things tech. Whether you're wondering about how to fix your iPhone or Android device or trying to get something to work in your settings, Mako is your go-to for professional help. He loves writing, testing solutions, and most of all, making sure his research is factually accurate.