Yes, purchasing from our website is 100% secure, and we take your privacy very seriously. We take various steps to ensure your privacy is protected when browsing our website, downloading our products, or placing orders.
We accept payments made via Visa®, MasterCard®, American Express®, Discover®, JCB®, PayPal™, and bank wire transfer.
Yes, the basic 1-month, 3-month, and 1-year licenses often come with automatic renewals. If you do not wish to renew your subscription, you can cancel it at any time. Follow the instructions here to cancel your subcription.
When you cancel a subscription, you will still be able to use it for the time you have already paid for. You will not be charged for another subscription next time.
No, you do not need to purchase a new license if you switch computers. Please contact us for assistance, and we can reset the license key so you can register on your new computer. However, please note that each license can only be used on one computer at a time.
You can read our full refund policy statement here. In reasonable order disputes, we encourage our customers to submit a refund request, which we will respond to in a timely manner and help you through the process.
To request a refund, please send us an email to start the process, and our support team will reach out to you via email to provide any assistance you may need.
If you have made multiple payments but only want to keep one, please contact our support team. Provide all the details of the orders, and we will get back to you as soon as possible.
If you do not see your refund, please follow these steps:
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